
State Farm® Insurance Agent Shelly Padilla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
martha pineda
September 23, 2025
"Everyone is super nice and knowledgeable"
"Thank you, Martha! I'm happy to know you found our team both friendly and knowledgeable. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"
Luis Catalan
September 23, 2025
"Thank you for your time and help. Great service. Go see Shelly."
"Luis, thank you for your kind words! I'm happy to hear you received great service. We appreciate your recommendation. Let us know if there's anything else we can assist you with!"
Brenda Cantoran
September 23, 2025
"Great service. Go see Shelly Padilla"
"Thank you, Brenda! I'm happy you had a great experience with our service. Our team is always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Josh Ayala
September 20, 2025
"We partner with our agent Shelly Padilla/Statefarm for both our home and auto insurance, and the experience has been nothing short of outstanding. From the very beginning, their team has been professional, responsive, and genuinely helpful. They took the time to understand our needs and offered coverage options that were not only comprehensive but also competitively priced. What truly sets this agency apart is their exceptional customer service. Whether it’s answering questions, handling policy changes, or guiding us through a claim, their representatives are always friendly, knowledgeable, and efficient. It’s clear they care about their clients and are committed to providing real peace of mind. The coverage is solid, with clear terms and no hidden surprises. We feel confident knowing our home and vehicles are well protected by a provider we trust. I highly recommend Shelly Padillas agency to anyone looking for reliable, top-tier insurance with a personal touch."
"Josh, thank you for your kind words. We truly appreciate your trust in State Farm Shelly Padilla insurance and my team. We are here to serve you and your family. "
Juan Lopez
September 19, 2025
"Go see Shelly Padilla. Thank you for your great customer service"
"Thank you, Juan! I'm happy you appreciated the customer service from us. We're committed to providing excellent support. Let us know if you need anything else!"
Flor Villalobos
September 18, 2025
"Soy cliente de state farm por más de 25 años y en mi reciente experiencia con Araceli fue lo más fácil y claro de entender! Ella me explicó los términos y condiciones de una manera clara y respondió a mis dudas con respeto y honestidad!!! Su equipo de trabajo son atentas y rápidas en responder cuando les llamo por una consulta."
"¡Gracias, Flor! Me alegra saber que tu experiencia con Araceli fue tan positiva y que nuestro equipo pudo asistirte de manera clara y rápida. Estamos comprometidos a ofrecer siempre un servicio excepcional. ¡No dudes en contactarnos si necesitas algo más!"
laureano Gomez
September 18, 2025
"My family ate with State Farm’s insurance for years.. we love their prices. As well for the customer service team well presented when you walk in there office.."
"Thank you, Laureano! I'm happy to know that your family has been satisfied with our prices and the service from our team. We always aim to provide a welcoming experience when you visit our office. If there's anything else you need, feel free to reach out!"
Juan carreto
September 18, 2025
"Excelente servicio. Gracias."
"¡Gracias, Juan! Me alegra que estés satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Marcelo Tapia
September 18, 2025
"Gracias shelly por tu ayuda y por explicarme los servicios"
"¡Gracias, Marcelo! Me alegra que Shelly haya podido ayudarte y explicarte los servicios. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
Oscar Zelaya
September 18, 2025
"Thank you Shelly and staff for a wonderful experience. Highly recommend switching over to State Farm"
"Oscar, thank you for your kind words! I'm happy to know you had a wonderful experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Michael Zelaya
September 18, 2025
"Shelly and her staff are fun and easy to work with. Great customer service"
"Thank you, Michael! I'm happy to hear that you enjoyed working with our team. We strive to make every interaction pleasant and are grateful for your kind words. Let us know if there's anything else we can do for you!"
Celest Zelaya
September 18, 2025
"Great office!!!! The entire staff is very knowledgeable."
"Thank you, Celest! I'm happy to hear that you found our team knowledgeable. We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!"
SURIEL CRUZ Next level !
September 17, 2025
"Great at what she does and work with her heard amazing stuff about her"
"Thank you Suriel for the kind words and trust in me and my team. State Farm Shelly Padilla agency is dedicated to customers and communities. We are here to serve you and your family. "
Thomas Rothgeb
September 17, 2025
"I have had nothing but professional interactions and clear communications with the team here. They have been there for me through vehicle changes, coverage changes and navigating my teenage drivers and provided many different options and recommendations that has been appreciated. Most importantly, they were there for me and my family during a quite lengthy period of financial hardship; the courtesy and respect that I was given was not only welcomed, but allowed my dignity to remain intact, during a time when I didn’t get that anywhere else. Highly recommend!"
"Thank you, Thomas, for sharing your experience! I'm happy to hear that our team has been able to support you through various changes and challenges. It's important to us that you feel respected and valued, especially during difficult times. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
Cesar Castillo
September 11, 2025
"Shelly Padilla and her team are truly outstanding! It’s always a pleasure working with them, and I highly recommend her agency. Diana Diaz, a member of her team, was especially helpful—she explained everything clearly and in a way that was easy to understand."
"Cesar, thank you for your wonderful feedback! I'm happy to hear that you had such a positive experience with our team. Diana and the rest of us are committed to making things clear and straightforward for you. Let us know if there's anything else we can assist you with!"
Louella Ragland
September 11, 2025
"Elizabeth is who I spoke with today . I called and was able to renew and get car insurance , motorcycle insurance and add 2 more drivers to my policy with in 30 mins . . She helped me process everything and answered all my questions and quoted me an amazing price . The process is fast and easy. Im very pleased with the over all outcome. Im very happy and thankful , esp with Elizabeth who was so patient with me ."
"Thank you, Louella! I'm so happy to hear about your positive experience with Elizabeth. It's wonderful that she was able to assist you efficiently and provide a great price for your insurance needs. We appreciate your kind words and are always here to help with any future questions or needs. Thanks for choosing us!"
Sandra Zelaya
September 5, 2025
"Diana is amazing!"
"Thank you, Sandra! I'm happy to hear that Diana provided such great service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
OC BIZ
September 5, 2025
"Shelly’s office is very knowledgeable and helpful. They addressed my concerns & answered all my questions. Agent Diaz took her time and explained everything in simple terms and but me at ease. You can count on her to get the job done. Truly knowledgeable team with 5 stars for agent Diaz."
"Thank you for your wonderful feedback! I'm delighted to hear that our team was able to assist you effectively and make you feel comfortable. We strive to provide clear and helpful service to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Diana Diaz
September 4, 2025
"Great service. Diaz was amazing"
"Thank you, Diana! I'm happy you had a great experience with our service and that Diaz made a positive impact. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
M.guadalupe Alcala
August 19, 2025
"Exelente servicio . Un placer ser. Parte de State Farm. Siempre San lo mejor . 💖"
"¡Gracias, M.guadalupe Alcala! Me alegra saber que estás contenta con nuestro servicio. Es un placer tenerte como parte de nuestra familia de State Farm. ¡Estamos aquí para lo que necesites!"
Alexis Ceja
August 1, 2025
"I recently applied for life insurance and had the pleasure of working with Elizabeth. From start to finish, she made the process simple, stress-free, and easy to understand. She answered all my questions with patience and professionalism, making sure I felt confident in the coverage I chose. I’m truly grateful for her guidance—thanks to Elizabeth, I now have peace of mind. Highly recommend!"
"Thank you, Alexis! I'm so happy to hear about your positive experience with Elizabeth. It's wonderful to know she made the process simple and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
Eva Lara
August 1, 2025
"Working with State Farm, and especially my agent Shelly Padilla, has been a pleasure. The service for both my auto and rental insurance has been excellent—efficient, reliable, and friendly. I feel well taken care of and confident in my coverage. Highly recommend!"
"Thank you for your wonderful feedback, Eva! I'm happy to know that you feel well taken care of with your insurance. It's great to hear that our team has provided you with efficient and friendly service. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
Patricia Cramer
July 31, 2025
"I’ve been with Farmers Insurance for a while now, and I have to say Shelly Padilla and her team have been amazing. Anytime I’ve had a question or needed help, her staff has been quick to respond and always helpful. It’s clear they care about their clients and go out of their way to make things easy. Highly recommend working with Shelly if you’re looking for an agent who’s responsive, knowledgeable, and genuinely supportive"
"Thank you, Patricia, for your wonderful feedback! I'm happy to hear that you find our team responsive and supportive. We strive to make things easy and are always here to help with any questions or needs you might have. Thanks for recommending us!"
Anne Quinto
July 31, 2025
"Shelly Padilla is awesome! I have just joined State Farm recently, and I have received a wonderful gift card for In-N-Out Burger in my mailbox from her for signing up for the State Farm car insurance. No other insurance company has ever done this very KIND DEED to me before, and I have had two other automobile insurances in the past. Thank you so much for making my day! Many blessings to you and your family! 😊"
"Hey, Anne! Thanks so much for sharing that and for the kind words. I’m so glad the In-N-Out gift card brought a smile to your face. It means a lot to know you felt appreciated after signing up for your car insurance. I’m really happy to have you with State Farm and look forward to helping however I can. Wishing you and your family all the very best, and thank you again for taking the time to write such a sweet review!"
M. Medina Hernandez
July 26, 2025
"Thank you Shelly Padilla and especially Elizabeth for talking to me and helping me find the service I needed. Very satisfied and happy to do business with you."
"Thank you, M. Medina Hernandez! I'm delighted to hear that you had a positive experience with our office. We are grateful for your kind words and are happy to have assisted you in finding the right service. We look forward to continuing to serve you. Let us know if there's anything else we can do for you!"