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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tasnim Nur Sorna

Tasnim Nur Sorna

May 13, 2026

5  out of  5
rating by Tasnim Nur Sorna
"Shelly Padilla and the team at State Farm were absolutely amazing! They were professional, friendly, and took the time to explain all my coverage options clearly. The customer service was top-notch, and the entire process was quick and stress-free. I truly felt valued as a customer. Highly recommend Shelly Padilla - State Farm Insurance Agent to anyone looking for reliable insurance and outstanding service!"
We responded:
"Hey, Tasnim! Thank you for taking the time to share such thoughtful feedback about your experience working with me and the team. It means so much to hear the process felt welcoming, informative, and easy from beginning to end. Taking time to explain coverage options clearly and making sure each person feels valued is something that matters deeply to me. Your recommendation and support are truly appreciated."
Profile photo of Carlos Bal

Carlos Bal

May 12, 2026

5  out of  5
rating by Carlos Bal
"The customer service is excellent; everyone who works there is friendly and always goes above and beyond to assist the customer. The policy prices are the lowest I have found. Thank you, Araceli, Diana, Elizabeth, and Michell, for your great work."
We responded:
"Carlos, thank you for your wonderful feedback! I'm glad to know our team provided you with excellent service and competitive policy prices. We always aim to go above and beyond for our customers. If you need anything else, feel free to reach out!"
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Eugenia Balbuena

May 8, 2026

5  out of  5
rating by Eugenia Balbuena
"They are excellent people, always there to help you in any situation. Excellent prices and everyone answers the phone. How can I help you? And they do help. I am very happy with their services and very competitive prices."
We responded:
"Thank you, Eugenia! I'm glad to hear that you're happy with our services and find our prices competitive. Our team is dedicated to being there for you whenever you need us. If there's anything else we can do for you, just let us know!"
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alma sarabia

May 8, 2026

5  out of  5
rating by alma sarabia
"Son muy amables y muy buena azeguranza si responden cuando se nececita"
We responded:
"¡Gracias, Alma! Me alegra saber que estás satisfecha con nuestro servicio y que hemos podido responder a tus necesidades. Siempre estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Rafael Mendoza

Rafael Mendoza

May 7, 2026

5  out of  5
rating by Rafael Mendoza
"Por su amivillidad siempre que los necesitamos y sus precios más bajos"
We responded:
"¡Gracias, Rafael! Estoy muy contenta de que hayas encontrado nuestros precios competitivos y que nuestro equipo haya sido amable cuando lo necesitaste. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Mario Campos

April 20, 2026

5  out of  5
rating by Mario Campos
"Amazing people at this office. Very helpful and patient with my thousands of questions. They fully explain in detail what they are selling you and make sure you understand every inch of it. They are all about customer experience and customer service. Shout out to Elizabeth for helping me. Thank you guys."
We responded:
"Thank you, Mario! I'm so happy to hear about your positive experience with our office. Elizabeth and the team are dedicated to ensuring our customers feel informed and valued. We appreciate your kind words and are here for any future questions you might have. Thanks for choosing us!"
Profile photo of Dariela Almada

Dariela Almada

March 21, 2026

5  out of  5
rating by Dariela Almada
"Good customer service!"
We responded:
"Thank you, Dariela! I'm happy to know you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Nancy Ruvalcaba

Nancy Ruvalcaba

February 24, 2026

5  out of  5
rating by Nancy Ruvalcaba
"“Getting life insurance felt overwhelming at first, but Alexis Padilla made everything simple and easy to understand. I never felt pressured, and all my questions were answered with patience and care. Knowing my family will be taken care of means everything to me. I’m so glad I worked with Alexis! “I highly recommend reaching out to Alexis for your family’s life insurance needs. She is knowledgeable, patient, and truly cares about helping you find the right coverage. Thanks you once again for your help and support Alexis 🙏"
We responded:
"Nancy, thank you for sharing your experience! I'm happy to hear that Alexis was able to make the process simple and stress-free for you. Your family's peace of mind is our priority, and it's wonderful to know you felt supported throughout. If you need anything else, feel free to reach out!"
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Jay Pag-ong

February 16, 2026

5  out of  5
rating by Jay Pag-ong
"We have been with shelley and elizabeth for a long time. They are always very helpful and very fast whenever we need changes done to our policy! Couldnt ask for a better Rep!!"
We responded:
"Thank you, Jay, for your wonderful feedback! I'm delighted to know that Elizabeth & I have been consistently helpful and efficient with your policy needs. We truly appreciate your loyalty and are here to assist you anytime. Let us know if there's anything else we can do for you!"
Profile photo of Macda Kirstos

Macda Kirstos

February 12, 2026

5  out of  5
rating by Macda Kirstos
"Elizabeth amazing easy and great coverage"
We responded:
"Thank you, Macda! I'm happy to hear that Elizabeth provided you with an easy and great coverage experience. Our team is dedicated to making sure you have the best service possible. Let us know if there's anything else we can do for you!"
Profile photo of Jasmin Montero

Jasmin Montero

February 11, 2026

5  out of  5
rating by Jasmin Montero
"I needed an urgent request for a physical insurance card and they accommodated me so quickly without hesitation! Response was within minutes! Great customer service! So happy to have Shelly as my agent and shout out to her staff as well! Thank you!"
We responded:
"Thank you, Jasmin! I'm glad we could assist you promptly with your insurance card request. It's wonderful to know you're happy with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Argelia Rosas

Argelia Rosas

February 4, 2026

5  out of  5
rating by Argelia Rosas
"Excellent assistance"
We responded:
"Argelia, thank you for your wonderful feedback! I'm happy to know you received excellent assistance. If there's anything else you need, feel free to reach out anytime."
Profile photo of olivia alvarez

olivia alvarez

February 4, 2026

5  out of  5
rating by olivia alvarez
"• “Highly recommended! Great customer service and very helpful staff.”"
We responded:
"Thank you, Olivia! I'm happy to hear that you found our customer service and staff helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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jasmine ruiz

January 8, 2026

5  out of  5
rating by jasmine ruiz
"Great service"
We responded:
"Thank you, Jasmine! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Vanessa Gamez

Vanessa Gamez

January 3, 2026

5  out of  5
rating by Vanessa Gamez
"Great support on getting insured, very helpful and friendly. Thank you Elizabeth for helping and answering any questions needed."
We responded:
"Thank you, Vanessa! I'm happy to hear that Elizabeth provided you with such helpful and friendly support. Our team is dedicated to making the insurance process smooth and informative. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of EJ 47

EJ 47

November 25, 2025

5  out of  5
rating by EJ 47
"I needed help with an auto policy payment. The young lady was courteous and very helpful. I appreciated the excellent service I received from her"
We responded:
"Thank you! I'm happy to hear that our team member provided you with courteous and helpful service for your policy payment. We always aim to deliver excellent service to our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Ivan Aguilar

Ivan Aguilar

November 12, 2025

5  out of  5
rating by Ivan Aguilar
"the agents are so nice and helpful shelly padilla does an amazing job 100% recommended"
We responded:
"Thank you, Ivan! I'm happy to hear that you found our team nice and helpful. Our entire office is dedicated to providing excellent service. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Profile photo of Silvia Ayala

Silvia Ayala

October 30, 2025

5  out of  5
rating by Silvia Ayala
"I have been with State Farm since 2016. Eli has been a huge asset in helping us with our insurance in all aspects. She is always available and the team is great and keeping us knowledgeable about the products and services"
We responded:
"Silvia, thank you for your wonderful feedback! I'm so happy to hear that Eli and our team have been a valuable resource for your insurance needs since 2016. We’re committed to keeping you informed and supported. Let us know if there's anything else we can assist you with!"
Profile photo of Eva Esther Ramirez

Eva Esther Ramirez

October 27, 2025

5  out of  5
rating by Eva Esther Ramirez
"When I joined StateFarm for my auto insurance it has nothing but a pleasure. Diana is so professional and very helpful."
We responded:
"Eva Esther, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been enjoyable. Diana is indeed a valuable part of our team, and I'm glad she could assist you professionally. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Kathy Munoz

Kathy Munoz

October 18, 2025

5  out of  5
rating by Kathy Munoz
"Elizabeth did an amazing job getting my siblings and I a life insurance. Scheduling an appointment with her was fast and easy. Highly recommend."
We responded:
"Kathy, thank you for your wonderful feedback! I'm happy to hear that Elizabeth made the process of getting insurance smooth and efficient for you and your siblings. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Alejandro Munoz

Alejandro Munoz

October 18, 2025

5  out of  5
rating by Alejandro Munoz
"Elizabeth was very helpful and explained everything so well .. great person to work with !"
We responded:
"Alejandro, thank you for your feedback! I'm happy to hear that Elizabeth was able to assist you effectively and provide clear explanations. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Marizabel Muñoz

Marizabel Muñoz

October 18, 2025

5  out of  5
rating by Marizabel Muñoz
"Best costumer service really helpfully answer all our questions"
We responded:
"Thank you, Marizabel! I'm happy to hear that you found our customer service helpful and that we could answer all your questions. We’re always here to assist you with anything you need!"
Profile photo of fknn jenn

fknn jenn

October 8, 2025

5  out of  5
rating by fknn jenn
"amazing customer service! Elizabeth is the best!! She has helped me a lot with so much!"
We responded:
"Thank you, fknn jenn! I'm so happy to hear about your positive experience with Elizabeth. She truly is a valuable part of our team and always goes above and beyond to assist our customers. If there's anything else you need, feel free to reach out!"
Profile photo of Ed Hidalgo

Ed Hidalgo

September 30, 2025

5  out of  5
rating by Ed Hidalgo
"Shelly was very informative regarding options within the insurance industry. It’s a good thing to have an agent on your side."
We responded:
"Thank you, Ed! I'm happy to hear that Shelly provided you with valuable information about your insurance options. Having an agent you can rely on makes all the difference. If you have any more questions or need further assistance, feel free to reach out!"
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martha pineda

September 23, 2025

5  out of  5
rating by martha pineda
"Everyone is super nice and knowledgeable"
We responded:
"Thank you, Martha! I'm happy to know you found our team both friendly and knowledgeable. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"